Shipping Policy
Last updated: July 20, 2026
This Shipping Policy applies to ready-to-ship, in-stock products sold by YEALQUE. Custom-made products follow the production and delivery details confirmed for each order.
Where we ship in-stock products
We currently ship ready-to-ship products to the United States, Belgium, Germany, Spain, France, the United Kingdom, Italy, and the Netherlands.
Order processing
In-stock orders are normally prepared within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day.
Estimated delivery time
After dispatch, the estimated delivery time for in-stock products is 8–12 business days. Delivery estimates are not guaranteed and may be affected by customs processing, carrier disruptions, weather, or peak-season demand.
Shipping charges and tracking
Shipping charges are calculated at checkout based on the delivery destination and order weight. When tracking is available, it will be sent to the email address used for the order after dispatch.
Address accuracy and customs
Please review your shipping address carefully before completing checkout. YEALQUE is not responsible for delays or delivery failures caused by an incorrect or incomplete address supplied by the customer. Customers are responsible for any import duties, taxes, or customs charges unless checkout states otherwise.
Questions about delivery
If you need help with an in-stock order, please contact us through our Contact Us page and include your order number.